To all of the great BOMs out there in the long-term post-acute care (LTPAC) realm, let me say, thank you! You are valued employees in skilled nursing. When one considers everything that you do, it’s obvious that BOMs wear many hats! You must effectively manage and oversee the bookkeeping function, manage and oversee patient accounts, recruit, select, hire, train, evaluate, counsel and supervise business office staff, manage and operate within budgetary parameters, and exhibit excellent customer service and a positive attitude toward residents and families.
Employee engagement is not a human resources thing, it is not a CEO thing, and it is not an administrative assistant thing. In a long-term post-acute care (LTPAC) organization, there should be a multitude of individuals that must become the “drivers” of cultivating sustainable change when it comes to employee engagement.
Topics: Employee Engagement
In recent blogs, we outlined medical Medicare review strategies; explained probe and educate (PE), as well as Targeted Probe and Educate (TPE), Medicare’s new medical review strategy; we offered strategies for preparing and submitting TPE documentation; and we outlined the TPE claims review process. In this blog, we will share some of the top hospice agency TPE denial reasons.
Topics: Home Health & Hospice