What is a Home Health Scheduler?
In this blog, we shine the spotlight on home health, and specifically, the home health scheduler, a crucially important member of your agency team. We explain the roles that this person plays; how home health care in general is covered; how visits are scheduled; service limitations; and best practice tips for scheduling that enable home health schedulers to promote positive outcomes for your agency and its patients.
A home health scheduler is the primary gatekeeper for your agency, serving as the liaison between the agency, client, caregiver and the payer. Their primary function is to schedule and manage the flow of patient care, ensuring that quality service is provided and patient satisfaction met. The scheduler provides the scheduling and coordination of the daily schedules for the following within a home health agency:
- RN case manager
- OT, PT, ST
- Home health aides
- Social worker
Read our blog, Best Practices for Documenting Home Care Skilled Services to learn more about best practices for clinical documentation of services in a Home Health setting.