If you own or operate a home health or hospice agency, you know just how vital the services you provide are to the health and well-being of your patient. Likewise, you no doubt understand that maintaining the sound financial health of your organization helps ensure that this care can continue to be delivered into the future.
For home health and hospice agencies, optimizing revenue cycle management is key to achieving this. And while agencies come in all different shapes and sizes, most personnel handling financial duties – including registered nurses (RNs), licensed practical nurses (LPNs), office staff and more – are hard-pressed to find even a minute of free time, day in and day out. It’s all they can do to simply perform the basic requirements of their jobs, let alone devise and deploy industry best practices to optimize revenue cycle billing and other financial processes.