PointClickCare® is a powerful tool to help optimize care and drive positive business outcomes for organizations across the long-term post-acute care (LTPAC) spectrum. Yet while PointClickCare is unquestionably one of the LTPAC industry’s most popular and successful electronic health record (EHR) implementation platforms, it is vastly underutilized by many of the LTPAC organizations that rely on it every day.
Why is that? Well, several factors could be responsible. For one, users may not be fully trained on the full PointClickCare experience, or in using various modules. Turnover may also account for underutilization, and certainly, time is a factor, since LTPAC professionals are busy all day, every day. Sometimes, training just takes a back seat to other priorities.