Skilled nursing facilities (SNFs), senior care facilities and long-term care facilities come in all shapes and sizes, but they all have a common goal: optimizing resident care and enhancing outcomes. Achieving this is no easy feat—it takes skill, planning, foresight and execution in many areas, including revenue cycle management, accounting and finance, Medicare compliance, EHR implementation and ongoing usage and more.
Then there’s clinical care, which resides at the heart of every long-term post-acute care (LTPAC) facility. Optimizing your facility’s clinical care function is essential—and in many cases, facilities simply don’t have the in-house infrastructure, expertise and resources to operate at their highest potential. Adding to the challenge, experienced clinical professionals are in high demand, which makes it increasingly difficult for LTPACs and other senior care providers to attract and retain qualified individuals.
In this regard, more and more LTPACs are turning to outside consultants for insights, expertise, training and customized solutions for a variety of clinical challenges.
Richter’s Clinical Consulting team has worked with skilled nursing and senior care facilities throughout the U.S. for more than 20 years. Our team includes registered nurses who have experience as minimum data set (MDS) coordinators, staff development trainers, former directors of nursing (DONs) and other SNF clinical leadership roles. So, what do LTPACs value most from a clinical consultant in terms of essential competencies, skills, services and resources? Through our work, we’ve identified five core competencies:
Accordingly, established and respected LTPAC clinical consultants continually review the latest regulatory issues to keep clients up to date on changes and best practices that impact operational efficiencies and outcomes. They also have the experience and know-how to develop customized solutions, along with policies and procedures tailored to a SNF facility’s unique needs.
Establishing and maintaining a strategic QAPI program can empower your LTPAC to achieve the next level of quality assurance and rectify issues throughout your facility without having to endure negative outcomes and/or survey citations. QAPI can guide your organization toward achieving high quality measures and positively impacting its Five-Star rating.
Accordingly, top clinical consultants are experts in QAPI and work with skilled nursing facility clients to provide education, technical assistance and support in the development of QAPI within their organization.
At Richter, we designed our QAPI consulting services to encompass the following:
The Intangible Qualities of LTPAC Clinical Consultants That Make the Difference
Beyond the experience, capabilities and resources that clinical consultants offer, there are three essential intangible qualities that you should look for when considering a consultant for your facility:
Contact Richter Healthcare Consultants:
Do you have questions about the qualities that define an outstanding clinical consultant, or other LTPAC clinical challenges? Call Richter’s clinical education consultants at 866-806-0799 to schedule a free consultation.
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Jennifer Leatherbarrow RN, BSN, RAC-CT, IPCO, QCP, CIC, is Manager of Clinical Consulting for Richter.
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