TWINSBURG, OH – Richter is excited to announce a new partnership with How's Mom™, a customer service platform that transforms how long-term care providers communicate care. The company was launched in 2015 and serves hundreds of providers nationwide by providing automated communications and driving clinical compliance. The platform enables automated communications that ensure the right information quickly reaches the right person, helping document quality of care. Customer portals can be easily configured to securely share health information and prepare for the 21st century Cures Act.
Richter’s Director of Clinical Consulting, Landa Stricklin is pleased to offer this solution to senior care clinical leaders, who are always looking for innovative ways to streamline communications, improve efficiency, and produce a better care experience. “Use of this tool within the industry provides greater transparency and engagement for everyone involved,” stated Stricklin. “These workflows help drive compliance by automating and standardizing the documentation of care communications, reducing the severity and frequency of tags and surveys.”
How’s Mom Founder and CEO, Matt Prasek, said “Automated and managing care communications is just one of the ways we help providers be successful. This partnership with Richter was a fit for us as both organizations share a passion in helping providers get the best outcomes”.
Richter offers a clinical consulting service that includes a process review of clinical operations and workflows. The How’s Mom platform will be offered as a new solution to help providers achieve compliance, reduce risks, optimize their EHR, and improve operational and financial outcomes.
Want to learn more about effective communication in long-term care? Join Richter's Senior Clinical Consultant, Susan Adams, and How's Mom's Director of Sales, Rich Brown, for an upcoming webinar to gain insight into the daily communication methods of nurses, the type of communications that are critical for compliance, and best practices for documentation. Additionally, learn how these communication practices can increase quality of care and mitigate risks.Get the details here.
About Richter
Led by a CPA and staffed with a team of over 90 professionals, Richter serves the entire LTPAC spectrum—from small and midsize organizations through large, multi-facility, multistate groups. Whatever your challenges may be, our trusted and experienced professionals listen, analyze, strategize, quantify, and then devise and deploy customized solutions to ENHANCE OUTCOMES in every facet of your organization.
For more information on Richter, call us at (866) 806-0799 or visit www.richterhc.com
About How’s Mom
How's Mom enhances communication in senior living by automating care updates, improving efficiency, ensuring compliance, and engaging families, ultimately boosting care quality and reducing risks.
For more information on How's Mom, call us at 888-752-7575 or visit www.howsmom.net
