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Richter ShareSource Blog

Strategies for Developing a PointClickCare® Baseline Care Plan

Posted by Jennifer Leatherbarrow on Jul 19, 2017 9:09:31 AM

Attention PointClickCare® customers: We have your solution to the Mega-Rule Baseline Care Plan (BCP) requirement. The Mega-Rule has made the BCP a requirement for every resident within 48 hours of admission. The BCP must include instructions needed to provide effective person-centered care, including, but not limited to:

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Topics: Clinical Consulting, PointClickCare

Managed Care Audit Defense Part III: Taking a Proactive Approach to Managed Care – the 3-Step Preadmission Process

Posted by Jennifer Leatherbarrow on Jun 12, 2017 2:42:42 PM

Securing a process for management and communication of contractual obligations for managed care residents is essential in today’s climate. Some questions to ask yourself:

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Topics: General, Clinical Consulting

Managed Care Audit Defense Strategies Part II: Meeting the Challenges of Additional Development Requests (ADRs)

Posted by Jennifer Leatherbarrow on Jun 12, 2017 2:39:40 PM

Nearly every provider has been the recipient of the dreaded Additional Development Request (ADR) letter from a Medicare contractor or managed care organization. ADRs are becoming more and more frequent, so it’s imperative to become savvier in the ways in which you manage them.

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Topics: General, Clinical Consulting

Best Practices for Implementing an Antibiotic Stewardship Program (ASP)

Posted by Jennifer Leatherbarrow on May 30, 2017 5:18:47 PM

The recent data regarding antibiotic stewardship Programs (ASPs) has demonstrated that programs dedicated to improving antibiotic use can enhance the treatment of infections as well as reduce adverse events associated with antibiotic use. Skilled nursing facilities are required to have an ASP in place by October 1, 2017 as published in the 2016 Mega Rule.

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Topics: General, Clinical Consulting

Managed Care Audit Defense Strategies Part I: Understanding the Basics

Posted by Jennifer Leatherbarrow on May 26, 2017 1:01:14 PM

Managed care enrollment seems to be growing at an astronomical rate. Private insurance companies are aligning themselves with Medicare and/or Medicaid to provide a lower-cost product to the public. People are choosing these alternative plans due to the decreased overall cost to the consumer.

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Topics: General, Clinical Consulting

PointClickCare® Analytics Package: Numbers Never Lie

Posted by Jennifer Leatherbarrow on Apr 13, 2017 2:36:44 PM

Have you ever heard the expression “numbers never lie”? This just so happens to be one of my favorite sayings. The beauty of numbers is that they always tell the truth. They remove human elements such as emotion, bias, judgment and error, revealing much-needed data. Long-term post-acute care (LTPAC) providers have been quickly thrust into the new age of analytics. This begs the questions, what exactly is analytics, and how do they impact LTPAC providers and ultimately, patients?

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Topics: Implementation, PointClickCare

PointClickCare Document Manager Feature—Helping You Keep Admissions Documents Clean and Professional Every Time

Posted by Bobbie Tiedt Donohew, CEAL on Apr 6, 2017 12:21:34 PM

First impressions can be lasting impressions, so the saying goes. That certainly applies to Long Term Post-Acute Care (LTPAC) providers; the first impression that a family has of a facility or community can color the way those family members view everything else that happens after the admission process is complete.

What did the front lobby look like? How was I welcomed? Was the Admissions Director on time? Did they keep me waiting? Was their office disorganized and messy? How did they present the stacks of paperwork to me that I had to sign for my mom to be admitted? Have the admission documents been copied so many times that the text is crooked and faded? Any of these questions could – and particularly the last question – could leave families thinking that your organization doesn’t pay attention to details.

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Topics: Implementation, PointClickCare

Understanding Ohio's Nursing Facility Medicaid Adjudication Process and What to do if you Receive a Medicaid Overpayment Review Letter

Posted by Candace Jones on Mar 21, 2017 9:34:10 AM

All skilled nursing facility (SNF) administrators should be aware of the state of Ohio Department of Medicaid (ODM) adjudication process, but many may not know that the findings of the state’s audit can – and should be – refuted.

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Topics: General, Revenue Cycle Management, Financial Consulting