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Richter ShareSource Blog

Bobbie Tiedt Donohew, CEAL

Recent Posts

PointClickCare Document Manager Feature—Helping You Keep Admissions Documents Clean and Professional Every Time

Posted by Bobbie Tiedt Donohew, CEAL on Apr 6, 2017 12:21:34 PM

First impressions can be lasting impressions, so the saying goes. That certainly applies to Long Term Post-Acute Care (LTPAC) providers; the first impression that a family has of a facility or community can color the way those family members view everything else that happens after the admission process is complete.

What did the front lobby look like? How was I welcomed? Was the Admissions Director on time? Did they keep me waiting? Was their office disorganized and messy? How did they present the stacks of paperwork to me that I had to sign for my mom to be admitted? Have the admission documents been copied so many times that the text is crooked and faded? Any of these questions could – and particularly the last question – could leave families thinking that your organization doesn’t pay attention to details.

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Topics: Implementation, PointClickCare

Health Care Industry Compliance Basics

Posted by Bobbie Tiedt Donohew, CEAL on Sep 8, 2016 9:33:22 AM


  1. The act or process of doing what you have been asked or ordered to do:  the act or process of complying to a desire, demand, proposal or regimen or to coercion
  1. Conformity in fulfilling official requirements
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Topics: Clinical Consulting, Revenue Cycle Management, Financial Consulting

Technology Devices and Advancements for Seniors

Posted by Bobbie Tiedt Donohew, CEAL on Aug 5, 2016 9:50:31 AM

I am an HGTV junkie, and I have no problem admitting it! I could watch hour after hour of programming about everything from restoring historical stone houses in Pennsylvania, all the way up to touring new, modern homes that are equipped with the latest technology. A recent show featured the latest one- touch home system that would automatically tint the home’s windows at sunset each day, as well as provide remote home security options. The recent advances in home technology are simply amazing!

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Topics: Clinical Consulting