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Richter ShareSource Blog

Seeing the Value of Custom Reporting in PointClickCare®

Posted by Sandra Reutter, Consultant on Dec 11, 2017 9:37:00 AM

Financial reports are documents you create to review and track how much revenue your facility is making (or not). Many facilities have outside investors, owners, shareholders, board members or lenders who require information contained in financial reports. They also have a right to know if their money is being spent wisely or returning a profit. After all, they are partially supporting your facility, and it is essential that they are kept up-to-date with your financial position. 

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Topics: PointClickCare, Implementation

Improving Medication Management through Integrating Pharmacy with PointClickCare®

Posted by Jacklyn Brown, RN on Nov 29, 2017 8:22:00 AM

For many long-term post-acute care (LTPAC) providers, the process of ordering and receiving medications can be laborious. Nurses must frequently communicate new orders for medications and the need for more supplies of existing medication orders to the pharmacy. For years, faxing was the standard communication method. Today, integration with the pharmacy vendor can offer a better solution.

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Topics: PointClickCare, Implementation

PointClickCare®’s Point of Care (POC) Experience: If It Isn’t Documented, It Didn’t Happen

Posted by Celeste Rininger, RN RAC-CT on Oct 6, 2017 8:51:29 AM

To some in the skilled nursing facility (SNF) arena, documentation can seem unnecessary and overly time consuming. However, when documentation isn’t completed, there is no proof that what happened, happened.  In SNF settings, documenting resident care is required from not only the licensed staff, but also nurse assistants.

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Topics: Implementation, PointClickCare

eINTERACT™– Helping LTPACs Decrease Hospital Readmissions and Improve Quality of Care

Posted by Jennifer Leatherbarrow on Sep 21, 2017 9:10:00 AM

Did you know that in 2016, 20% of Medicare residents are hospitalized within 30 days of discharge? Nearly 90% of these hospitalizations were classified as unplanned. Early identification of a resident’s change in condition is paramount to managing and preventing unnecessary transfers. The eINTERACT™ program is a PointClickCare® module that was developed to help decrease hospital readmissions and improve quality of care. It consists of several parts including:

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Topics: Clinical Consulting, PointClickCare, Implementation

How it works: Medicare Level of Care (LOC) in PointClickCare® for the Management of No Pay and Exhaust Bills


The Level of Care (LOC) in the PointClickCare® Census and Rates resident tab is used for the management of No Pay and Exhaust claim billing for residents, after a Medicare Part A skilled stay. The LOC has no other function but to drive this process. Skilled Nursing Facilities (SNFs) are required to submit claims to Medicare for residents to report the benefit period even though no benefits may be payable. The Centers for Medicare & Medicaid Services (CMS) maintains a record of all inpatient services for each beneficiary, whether those services are covered by Medicare or not.

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Topics: Implementation, Medicaid Consulting, PointClickCare

PointClickCare® Analytics Package: Numbers Never Lie

Posted by Jennifer Leatherbarrow on Apr 13, 2017 2:36:44 PM

Have you ever heard the expression “numbers never lie”? This just so happens to be one of my favorite sayings. The beauty of numbers is that they always tell the truth. They remove human elements such as emotion, bias, judgment and error, revealing much-needed data. Long-term post-acute care (LTPAC) providers have been quickly thrust into the new age of analytics. This begs the questions, what exactly is analytics, and how do they impact LTPAC providers and ultimately, patients?

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Topics: PointClickCare, Implementation

PointClickCare Document Manager Feature—Helping You Keep Admissions Documents Clean and Professional Every Time

Posted by Bobbie Tiedt Donohew, CEAL on Apr 6, 2017 12:21:34 PM

First impressions can be lasting impressions, so the saying goes. That certainly applies to Long Term Post-Acute Care (LTPAC) providers; the first impression that a family has of a facility or community can color the way those family members view everything else that happens after the admission process is complete.

What did the front lobby look like? How was I welcomed? Was the Admissions Director on time? Did they keep me waiting? Was their office disorganized and messy? How did they present the stacks of paperwork to me that I had to sign for my mom to be admitted? Have the admission documents been copied so many times that the text is crooked and faded? Any of these questions could – and particularly the last question – could leave families thinking that your organization doesn’t pay attention to details.

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Topics: PointClickCare, Implementation

Capturing efficiencies with PointClickCare Workflow tools

Posted by Celeste Rininger, RN RAC-CT on Dec 15, 2016 6:00:00 AM

If asked, I would venture to say that almost every nurse would be able to state that they have either heard or been a party to a shift report that included; they’re ok, they’re ok…or no change, no change…

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Topics: Implementation, PointClickCare