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Richter ShareSource Blog

Is Your QAPI Program Helping Your Skilled Nursing Facility, or Hindering Its Growth?

Building Optimal LTPAC Revenue Cycle Management With Better Communication Strategies

Getting Cash in the Door During COVID-19: Strategies for Collecting Aged Accounts Receivable in Your Revenue Cycle Management Process

Understanding the Roles and Responsibilities of the Home Health Scheduler

Minimizing Bad COVID-19 Disaster Relief Audit Findings for Skilled Nursing Facilities – Three Strategies

How Boosting Incident Report and Outcome Accuracy Can Help SNFs Avoid Survey Citations

Understanding the Viruses in Our World Today and How They Impact Humans

How Change Management Can Take LTPAC Revenue Cycle Management to New Levels of Profitability and Efficiency

Four Benefits to Decreasing MDS Errors in Skilled Nursing Facilities

Procurement of PPE for Skilled Nursing Facilities

Telehealth and COVID-19: What New Regulatory Changes Mean for LTPACs

Optimizing LTPAC Revenue Cycle Management Through Smart Use of KPIs and Metrics

Strengthening Your LTPAC Revenue Cycle Function for a Post-COVID-19 World – Five Strategies

Choosing a SNF Clinical Consultant-Five Competencies That Really Matter

Emergency Preparedness for Long-Term Post-Acute Care Facilities: The Time Has Come to Add a Personal Protective Equipment Component

Understanding Human Pathogens: COVID-19 Isn’t Society’s Only Epidemic/Pandemic Concern

PointClickCare® Training: Making the Most of Your EHR to Enhance Efficiency and Productivity

Lessons Learned in the Aftermath of PDPM's Implementation

Financial Stability in the COVID-19 Era: Go-Forward Strategies for Long-Term Post-Acute Care Controllers

Navigating COVID-19 – Four Strategies for Home Health and Hospice Agencies

Choosing a Medicaid Consulting Firm for Your Long-Term Post-Acute Care Facility

How Implementing an Effective Denial Management Process Can Help Optimize LTPAC Revenue Cycle Management

Understanding the True Costs of Uncollected Revenue in the LTPAC Industry

Home Health and Hospice Revenue Cycle Management Services: Seven Benefits of Outsourcing

Understanding How to Skill Residents Under Medicare A in a Post-PDPM World

Revenue Cycle Management Technology

Skilled Nursing Facility COVID-19 Infection Prevention and Control: Five Strategies for Improvement

Economic Recovery From COVID-19: CARES Act Takeaways for Long-Term Post-Acute Care Organizations

Easing COVID-19 Burdens for Long-Term Post-Acute Care Facilities With No-Cost Solutions From PointClickCare®

COVID-19 and the Skilled Nursing Facility: Are You Prepared to Handle Higher-Acuity Hospital Overflow Patients?

Optimizing Revenue Cycle Management Through Review

Effective April 1, 2020 the ICD-10 code for COVID-19 is U07.1

Court’s “Observation Status” Designation Decision Opens Potential Patient Access to Medicare-Covered Long-Term Care Services

CDC Updated Adult Immunization Schedule

COVID-19 Reported in Washington Long-Term Care Facility. Preparation is key

Down to the Wire: Preparing for Windows 7 End of Life

Hand Sanitizers: Understanding the Good, the Bad, and the Ugly

PointClickCare Names Richter 2019 Marketing Partner of the Year

Strategies for Managing Your Facility's Five-Star Staffing Measure

Understanding PDPM from a Therapist's Perspective

What Your LTPAC Should Do About Medicare Advantage Plans Under PDPM

RAI Updates for October 1, 2019 Finally Released: Things You Need to Know


How the New Medicare-Medicaid Crossover Change Will Affect Your LTPAC’s Financial Statements

6 Steps to Reduce Harm in Nursing Homes

Understanding How Functional Score Works Under PDPM

Understanding Diagnosis Coding Under the New Payment Driven Patient Care (PDPM) Model

Tips on Choosing Diagnoses for the LTPAC Resident Stay

Understanding the CMS Requirements of Participation Past and Future

Seeing the Connection Between Phase 3 Requirement of Participation and Quality Assurance and Performance Improvement (QAPI)

The Role of Trauma-Informed Care in Phase 3 Requirement of Participation

CMS Phase 3 Requirement of Participation: Compliance and Ethics Program

Business Office Work Flow in LTPAC Settings – Is Yours Stop or Go?

Certifications and Recertifications – the Golden Ticket for Skilled Nursing Services

MDS Update – Section N and What You Need to Know

LTPAC Budgeting Strategies for 2019

Targeted Probe and Educate – Appeal Options and Recommendations

An LTPAC Checklist to Promote Business Office Manager (BOM) Success


Top Hospice Targeted Probe and Educate Denial Reasons

Navigating the Targeted Probe and Educate (TPE) Claims Process

Preparing and Submitting Documentation for Targeted Probe and Educate, Medicare’s New Medical Review Strategy

Understanding Targeted Probe and Educate – Medicare’s New Medical Review Strategy

The Proposed Patient-Driven Payment Model (PDPM): 10 Things You Need to Know

5 “You-Focused” Tips to Improve Your Organization’s RCM Process

Is Pre-Claim Review Making a Comeback in Home Health?

An Explanation of Medicare Medical Review Strategies

Employee Engagement Part III: A Necessary Foundation for Organizational Success

Important Changes in Nonprofit Reporting – Learn What You Need to Know

New Service: Corporate Clinical Navigator – the Extra Set of Hands Your SNF has Always Needed

Jennifer Leatherbarrow Selected as 2018 Senior Examiner for the AHCA/NCAL National Quality Award Program

Optimizing Revenue Cycle Workflow in LTPAC Environments – 3 Strategies

Electronic Visit Verification Mandate for Home Health

Building Employee Engagement Part II: The First Steps to Take in Your LTPAC Organization

Is a Contract Controller Right for your LTPAC Organization? Our E-Book Has the Answers

Additional Development Requests (ADRs): How to Push the Easy Button

Building Employee Engagement Part I: Viewing it from an LTPAC Leadership Perspective 

Preparing for Change: Medicare Beneficiary Identifier

Ready or Not, Here Comes RCS-1

How to Code Urinary Tract Infections for MDS 3.0 (2018)

Five Key Operational Areas All Home Health Agencies Should Review

QAPI Case Study: How a SNF Used QAPI to overcome decline of Activities of Daily Living (ADL) & customer satisfaction

Seeing the Value of Custom Reporting in PointClickCare®

Improving Medication Management through Integrating Pharmacy with PointClickCare®

Five Strategies to Boost Patient Care through Revenue Cycle Management

CMS to Implement Changes to Beneficiary Identifiers

Home Health's Best Kept Secret: Outpatient Therapy

Tips on Preparing a Final LTPAC Annual Expense Budget

PointClickCare®’s Point of Care (POC) Experience: If It Isn’t Documented, It Didn’t Happen

Developing a Winning Home Health Targeted Probe & Educate Medical Review Strategy

eINTERACT™– Helping LTPACs Decrease Hospital Readmissions and Improve Quality of Care

How it works: Medicare Level of Care (LOC) in PointClickCare® for the Management of No Pay and Exhaust Bills

Grasping the Who, What and Why of the Mega Rule Facility Assessment

Why Do I Need a Triple Check Process?

Understanding RAI Manual Coding Updates and Avoiding Common Coding Errors

RHC at the FHCA Annual Conference and Trade Show

Strategies for Analyzing and Utilizing PEPPER in LTPAC Settings

Strategies for Developing a PointClickCare® Baseline Care Plan

Managed Care Audit Defense Part III: Taking a Proactive Approach to Managed Care – the 3-Step Preadmission Process

Managed Care Audit Defense Strategies Part II: Meeting the Challenges of Additional Development Requests (ADRs)

Best Practices for Implementing an Antibiotic Stewardship Program (ASP)

Managed Care Audit Defense Strategies Part I: Understanding the Basics

PointClickCare® Analytics Package: Numbers Never Lie

PointClickCare Document Manager Feature—Helping You Keep Admissions Documents Clean and Professional Every Time

Understanding Ohio's Nursing Facility Medicaid Adjudication Process and What to do if you Receive a Medicaid Overpayment Review Letter

Implementing QAPI Program Planning and Processes – the Key to Helping LTPACs Overcome Challenges and Thrive

Implementing Performance Improvement Plans as a Part of a QAPI Program

Additional Development Request (ADR) Basics – Understanding How and Why They Are Used

What IS QAPI? Your Guide to the new LTPAC and SNF Standard for Quality Assurance and Performance Improvement

Is Your Home Health Scheduler 2017 Ready?

Yolanda Riley to Present "Is Your Scheduler 2017 Ready?

Jennifer Leatherbarrow selected as Senior Examiner by the American Health Care Association

Why Performance Improvement Plans Should Be Your New Year’s Resolution

Benefits of an Antibiotic Stewardship Program

Gauging the difference between Real Pain and addiction Behavior

Capturing efficiencies with PointClickCare Workflow tools

QAPI Basics - The Five Elements and 12 Steps

IMPACT Act Basics - What You Need to Know

Benefits of Hiring an SNFist

Acceptable Medicare Certification and Re-Certification Statements

What Is The PAMA Act and VBP?

Budget Prep and Revenue Projection Basics for Long-Term Post-Acute Care Facilities

Payroll-Based Journal (PBJ) Basics and Answers to Frequent Questions

Revenue Cycle Management touchpoints for the LTPAC Administrator

Operational Best Practices for Home Health Providers

Understanding Capitated Care and Using It Effectively

Using PointClickCare to Boost LTPAC Efficiency

Healthcare Technology Trends in Long Term Post-Acute Care (LTPAC)

Activities of Daily Living (ADL) Documentation - Tips & Best Practices

Managing Petty Cash Accounts for Senior Living Communities - Best Practices

Paying it Forward - Richter Engagement in the Community

Managing Long-Term Care Insurance as a Payer -- Best Practices

2017 Patient Insurance Updates - Hospice and Home Health

Days Sales Outstanding (DSO) Basics for Health Care Organizations

New Interactive Medicaid Information Resource Now Available

Activities of Daily Living (ADL) Review Process for Home Health and Hospice

Bank Reconciliation Best Practices for Health Care Organizations

Corporate Compliance Basics for Health Care Organizations

Long-Term Facility-Hospice Agency Contracts -- Issues to Consider / Questions to Ask

Please Sign On The Dotted Line - Medicare Signature Requirements

Section GG Updates + Best Practices - Implementation Simplified

How to Manage an Additional Development Request (ADR) Denial Code 56900

Changes to Resident Assessment Instrument (RAI) Manual - What You Need to Know

New DOL Overtime Rule - Does It Affect Your Enterprise?

Best Practices for Segregation of Duties in health care Business Offices

Revenue Cycle Management Tips: Following Up on Unpaid Commercial Claims

Controls for Medicare Cost Report Compliance

Social Media Best Practices for Health Care Professionals

Unpaid LTPAC Accounts: When to Refer to a Collection Agency or Law Firm

Compliance With Six Rights of Medication Administration

Effective Compliance Program Guidelines for LTPAC Facilities

Reference Guide: Understanding Changes to CMS Quality Measures

Tips to Minimize and Manage Bad Debt for LTPAC Facilities

Health Care Industry Compliance Basics

Best Practices for Documenting Home Care Skilled Services

Business Office Outsourcing for Healthcare Organizations

Tips for Helping Health Care Technophobes Embrace Technology

Understanding Face to Face (F2F) Technical Requirements for Home Health Billing

Making the Case for Secure Client Portals for Health Care Organizations

Telecommunication Changes in the LTPAC Sector - How Can They Help?

How Technology Impacts Resident Life in LTPAC Facilities

Strategies for Implementing an EHR in LTPAC Facilities

3 Steps to a Successful OASIS Submission

Helping LTPACs Understand HIPPA Regulatory Guidelines for Patient Communication

Technology Devices and Advancements for Seniors

Accounts Payable Process Basics for Healthcare Facilities

Applying Root Cause Analysis in Health Care and LTPAC Settings

Tips for Reconciling Accounts Receivable to the General Ledger

Trends in Treatment of Chronic Pain

Healthcare Best Practices for Managing Unpaid Private Charges

Tips for Assembling a Skilled Nursing Facility (SNF) Admissions Packet

Establishing a Process to Address Medicare Overpayments Final Rule

Overcoming Communication Challenges in Skilled Nursing Facilities (SNFs)

Managing Medicaid Application Process for Skilled Nursing Facilities (SNFs)

Electronic Visit Verification Best Practices for Home Healthcare Providers

Understanding Root Behavioral Causes in Dementia Patients Before Medicating

Tips for Boosting Efficiency in SNF and LTPAC Facilities

What CPAs Need to Know About Revenue Cycle Management (RCM)

What is Program for Evaluating Payment Patterns Electronic Report (PEPPER) - and How Can Health Care Facilities Use It

Resident Trust Fund Considerations for LTPAC and Senior Care Facilities

QAPI Basics - Setting Your Goal

LGBT Rights in Long-Term Care Facilities

Preparing for Year-End Reporting Requirements with Monthly Planning Practices

Elements of an Effective Health Care Facility Gatekeeper Program, Part 2

Elements of an Effective Health Care Facility Gatekeeper Program, Part 1

Best Practices for Customer Service in Long-Term Care Facility Business Offices

Developments Around Home Health Care Provider Wage and Reimbursement Rates

Decoding the New GG - Best Practices and Implementation

Accounts Payable and Invoice Review Best Practices for Health Care Facilities

Strategies to Maximize LTPAC Employer-Employee Relations

Richter Answers Questions From LTPAC Practitioners

Revenue Cycle Management Best Practices

Understanding the 7 Centers for Medicare & Medicaid Services (CMS) Innovation Models for Provider Reimbursement

Improving Your Facility's CMS Five-Star Quality Rating -- Insights and Tips

Strategies for Increasing Accuracy of Minimum Data Set (MDS) Focused Surveys

The Benefits of Spring Cleaning Your Computer

Cert/Re-cert Strategies for LTPAC Providers

Understanding Pharmacogenomics and Its Implications for LTPAC Care

Embracing Change in the LTPAC Industry

5 Tricks to Stay Ahead of the LTPAC Reimbursement Curve

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